9292 enters long-term partnership with Conclusion

The online platform for up-to-date travel information for public transport in the Netherlands, has selected Conclusion as its IT partner. The collaboration initially involves hosting the entire application landscape, which will be delivered from Conclusion Mission Critical, part of the Conclusion ecosystem. Conclusion will also ensure the security, continuity and agility of 9292's IT environment. The parties are entering into the agreement for a minimum of seven years.

June 5th, 2023   |   News   |   By: Conclusion

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Signing 9292 and Conclusion

Agile and scalable

After the hosting of the application landscape has been built, 9292 intends to jointly make the journey to the public cloud. At the same time, the parties are working out innovative ideas for the efficiency of the passenger platform. In addition to up-to-date travel information, the platform offers e-tickets and acts as a provider of shared mobility, including shared bicycles. 9292 is thus responding to the trend and increasing demand for providing passengers with a comprehensive package from door to door. Conclusion will support 9292 in multiple areas with knowledge and expertise so that 9292 can ensure innovation that continues to provide passengers with the best travel advice and products.

Joost Mortier, director of 9292: "The travel information world is extremely dynamic. As 9292, we find it very important to continuously facilitate the passenger with the right travel information. Conclusion is a well-known IT partner in passenger transport. I am convinced that they are the right party to guarantee our reliability and performance, while also moving with the latest developments and our innovative ideas. In addition to being a cultural fit, our two organizations are both pragmatic and knowledge-driven. The hosting basis that Conclusion offers us will allow us to move with changing conditions in the mobility market in the coming years. This will enable us to continue to develop and focus on the needs of the passenger, taking our high standard in this service to the next level."

John van der Steen, client director of passenger transport at Conclusion: "We are delighted to add 9292 to our client portfolio. 9292 fits seamlessly with our strategy to take responsibility for the IT chain of socially relevant organizations. They are a prominent player in passenger transportation, a sector to which we have made an essential contribution for more than a decade. The tendering process was a careful one that 9292 handled very professionally. It soon became apparent that we were a match on several levels. Not only was there a personal and cultural click, our ambitions line up. I look forward to the collaboration, in which we can support 9292 in moving forward to achieve its objectives from various areas within the Conclusion ecosystem."

Partnership 9292 and Conclusion

About 9292

9292 has been an expert in travel information for over thirty years. 9292 stands for reliable and up-to-date travel information, for passengers throughout the Netherlands and just across the border. 9292's mission is to make it easy and fast for everyone to find their way around public transportation. In addition, 9292 also wants to support public transport companies, governments and businesses in carrying out their tasks within public transport. 
Plan your trip using public transport, flex and shared transport via the 9292 journey planner on the website or in the app. E-tickets for train, bus, tram, metro, ferry, flex transit, share bikes, and day trips are also available through the 9292 app. 

About Conclusion Mission Critical


Conclusion Mission Critical, part of the Conclusion ecosystem, is the IT service provider for supporting critical processes at the heart of Dutch society. Downtime is not an option. 24/7 we take responsibility for IT environments in which security, flexibility and availability are of (vital) importance. Be in control today, innovate for tomorrow.

About Conclusion


Conclusion is an IT service provider operating as a bridge-builder between strategy, business and technology. The company distinguishes itself by its ecosystem of more than 25 expert Dutch companies specializing in business transformation and IT services. Each of these companies is an authority in its own field. Together they guide medium to large companies and governments on their digital journey to tomorrow. Conclusion takes responsibility for mission-critical, society-critical business processes and systems, at the very heart of Dutch society.