Zorg van de Zaak: the right tailor-made care with Machine Learning and the transition to a flexible data platform

For Zorg van de Zaak, the service to employers is central: offering the right interventions at the right time. AMIS Conclusion is helping Zorg van de Zaak with the development and implementation of Machine Learning to support absenteeism guidance. With the help of this technology, Zorg van de Zaak can deploy the correct capacity of its own employees in the event of a sick report, based on previous absenteeism. This increases the effectiveness of the service.

Zorg van de Zaak wants to make more use of the possibilities offered by Azure cloud, and AMIS Conclusion has helped them make the right choices for this transition. Theo van der Perk, Manager Business Control IM: "We were looking for a pragmatic party with experience that could quickly set up an initial working solution. AMIS Conclusion's experience with other occupational health and safety services was the deciding factor in awarding this contract to them."

The first concrete step was to provide dashboards and reports for the various departments and companies within Zorg van de Zaak. AMIS Conclusion has helped the Information Management department to use Azure components in a manageable and effective way to build the information products. By linking an algorithm to the sick reports that come in, an immediate estimate can be made of whether it is a short-term or long-term illness. Based on this, a company doctor is linked and follow-up is planned. This reduces the pressure on the company doctors, who are now only called in for the relevant cases.

Together with Zorg van de Zaak, AMIS Conclusion has drawn up an approach in 4 phases: inventory, blueprint, infrastructure and implementation. This ensures a structured implementation while keeping the project fully manageable.

Taking inventory

In the inventory phase, we mapped out the data sources and data customers together with Zorg van de Zaak. We record which internal and external data sources there are, in what format and with what frequency they deliver data. For the data buyers, we have mapped out which data they use, how it is presented and with what frequency. We also took into account future plans, such as new data sources or dashboards.Zorg van de Zaak works with medical data and therefore falls into the highest security and privacy category. To ensure this, we have applied security and privacy-by-design. We already provide this classification for the source system, so that the same privacy and security rules apply throughout the system. This makes working with the data safe, reliable and traceable.

Blueprint

In the blueprint phase, we inventoried the necessary cloud components and figured out how the on-premise environment connects to the cloud environment. The result of this phase is a design of the new infrastructure.

Infrastructure

In de infrastructuurfase hebben we de volledige omgevingen opgezet als Infrastructure As Code (IAC). IAC maakt het mogelijk om identieke omgevingen op te leveren op basis van code en indien nodig een extra omgeving op te leveren. Dit was het fundament voor de volgende fase.

Implementation

In the implementation phase, we built pipelines for each data source that ensure that this data becomes available as data products in the cloud. We eventually used these data products for the reports and dashboards. A data pipeline describes the actions to move data from source system to target system. To keep our finger on the pulse, we have set up monitoring so that we know whether everything is working properly.

For the solution, AMIS Conclusion used various Azure components, including Azure Functions, Azure Data Lake and Azure Synapse

Theo van der Perk: "Because we now report efficiently and reliably, we can see more quickly what we have really achieved. The flexible and future-proof data platform allows us to easily add new data sources and dashboards, allowing us to quickly gain new insights. This gives Zorg van de Zaak more focus on the business goals and that is pleasant for everyone. For us, this is only the first step, a world of data-driven opportunities is now opening up for us."