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Service Integration & Management

Full control, insight and efficient collaboration between all your IT parties.

Work more efficiently and cost-effectively

Increased service quality and customer satisfaction

Control over risks and room for innovation

IT environments are becoming increasingly complex due to collaboration with multiple suppliers, which can lead to uncertainty in the event of incidents, inconsistencies, higher costs and concerns about security and compliance. Without an overview, it becomes difficult to remain flexible and respond to new developments. With Service Integration & Management, you have full control and insight into your IT environment with efficient collaboration between suppliers, clear processes and reports, and maintaining high service quality and customer satisfaction.

Our promise

Retain full control over your IT landscape with secure and efficient collaboration between all your IT parties. With our years of experience, we bring structure to complex environments and monitor the continuity of your critical processes, so that you remain agile and can better respond to new developments.

What do you get?

Structure and control over your complex and critical IT environment. By having IT parties work together effectively and seamlessly aligning service processes, stable and efficient service provision is created. This increases quality, reduces operational risks and ensures that your organization remains flexible. With our years of experience in business-critical IT and 24/7 operations centers, you keep control of your complex IT landscape.

Full control and insight

With 24/7 chain management and streamlined processes, you maintain control over IT services and performance.

Always reliable and available

Through smart coordination and targeted management of SLAs, risks are minimized and continuity is guaranteed.

Efficient collaboration

IT parties work together seamlessly, which leads to optimized service processes and better chain performance.

Future-proof service provision

With a stable and scalable IT landscape, you are prepared for innovation and new developments.

Our customers

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Our approach

Om grip te houden op je organisatie voor een toekomstbestendige dienstverlening.

Specifically tailored to the complex needs of the vital infrastructure

Our solution is specifically tailored to the complex needs of organizations in the ciritcal infrastructure of the Netherlands. We integrate processes, tools and agreements with each other, resulting in streamlined collaboration between IT parties, optimized end-to-end service processes and increased quality and efficiency of IT services.

24/7 chain management for maximum control and security

Through continuous monitoring and management from our experienced operations centers, we keep your IT chain stable and secure. This ensures maximum reliable service provision and guarantees the continuity of your critical processes.

Targeted SLA management based on performance and agreements

With full insight into your IT chain, we effectively manage suppliers based on Service Level Agreements. This prevents inefficiencies, increases chain performance and ensures well-functioning collaboration.