4NG becomes digital partner of ProRail

Full-service digital agency group 4NG has become a partner for the digital channels of ProRail. 4NG, part of Conclusion, won the European public tender for the management and further development of three websites: ProRail.nl, WerkenbijProRail.nl and Spoordata.nl. The main objective is to create an optimal customer and employee journey on these three platforms. The collaboration started in November 2022, for a maximum of eight years. ProRail and Conclusion have been working together for years in the field of cloud infrastructure, security and workplace services. This tender was won by 4NG, partly because their experience and expertise match well with ProRail's plans for the future. 4NG also has Dutch-speaking developers in-house and the company offers 24/7 support. These were important conditions.

March 27th, 2023   |   News   |   By: Conclusion


ProRail chooses 4NG as collaboration partner for digital customer journey

The work of 4NG for ProRail is aimed at the optimal functioning of the websites and improving the customer and employee experience. 4NG works on innovations for ProRail, such as application development aimed at the labor market and tooling to provide insight into the website behavior of visitors. They also provide support and manage the Optimizely software used for the three websites. 4NG is a Platinum Europe partner of this software company.

Inés Plasmans-Levert, Director of Communication and External Relations at ProRail: "We would like to give ProRail a fresh and modern look, as an organization and as an employer. 4NG will help us ensure that our stakeholders experience this renewed image. We already know Conclusion well because we work together with several companies within the ecosystem. That gives us a good feeling about the launch of this collaboration. Moreover, 4NG immediately showed enthusiasm, proactivity, focus and an ability to put itself in our shoes. With this collaboration, we will be building a bridge between our communicative goals and the underlying IT and data foundation."

Michiel Kroeks, General Manager of 4NG: "We are proud to have won this tender and look forward to making a difference for ProRail in the digital field and giving them peace of mind. We look at things a little differently and that is how we approached the tender. This fits in well with one of ProRail's creeds: free spirits create the perfect track. The social character of the organization fits us like a glove. The work on the rails, thus ensuring the safe transport of passengers and goods that ProRail is committed to, makes working for this customer extra special."

About 4NG, part of Conclusion

4NG is an agency group that facilitates clients in every area of the digital customer journey and customer experience. The company operates within three domains - digital strategy, development & data and performance marketing & growth. With a passionate group of professionals, the agency group realizes the digital ambitions of organizations end-to-end based on their expertise and entrepreneurial spirit. 4NG consists of ten companies and has 400 employees.

About Conclusion

Conclusion is an IT service provider operating as a bridge-builder between strategy, business and technology. The company distinguishes itself by its ecosystem of more than 25 expert Dutch companies specializing in business transformation and IT services. Each of these companies is an authority in its own field. Together they guide medium to large companies and governments on their digital journey to tomorrow. Conclusion takes responsibility for mission-critical, society-critical business processes and systems, at the very heart of Dutch society.