ConclusionConclusionApplications in heal...

ApplicationsIn healthcare

Well-chosen, expertly implemented and widely adopted applications – securely managed and optimally protected – empower healthcare organisations to act with agility. Healthcare faces the challenge of delivering high-quality, cost-effective care under increasing pressure and staff shortages. Applications that seamlessly align with day-to-day practice offer relief: they simplify collaboration, reduce workload and enable more efficient use of resources.

EPR

An Electronic Patient Record (EPR) supports workflows, ensures accurate documentation, facilitates data exchange and offers features such as a patient portal. This requires careful configuration tailored to the needs and working methods of healthcare professionals. 

That’s why we place strong emphasis on EPR adoption. Together with healthcare professionals, we test its functionality in practice, identify bottlenecks and unwritten routines, and advise on optimisation. The result is an EPR that works seamlessly and supports the way professionals truly want to work. 

An EPR is never finished. As healthcare continues to evolve, so must the EPR. Our Beheer-as-a-Service (BaaS) model takes care of daily management and incident handling, freeing up functional administrators to focus on innovation and improvement. Our experienced consultants act as both knowledge partners and sounding boards. 

We test functionality togetherwith healthcare professionals

APG

APG takes the next step in client contact with generative AI

Valentin Calomme - strategieconsultant Conclusion AI 360

The role of technology in complying with the AI Act

ECR

An Electronic Client Record (ECR) supports care processes, facilitates data exchange and structured working, and includes features such as a client portal. It gives professionals more time to focus on the client and helps ease the pressure in long-term care. 

A future-proof ECR aligns with the organisation’s vision and goals, and adapts to new requirements and developments. That’s why we invest heavily in adoption. Together with care professionals, we identify areas for improvement, test functionality in practice and advise on optimisation. The result is an ECR that works – and is embraced by its users. 

As care continues to evolve, we support organisations in further development and optimisation. We focus on organisational and human factors, with technology acting as an enabler. The outcome is an ECR that clearly contributes to more efficient processes and improved quality of care. 

APG takes the next step in client contact with generative AI

Future Facts Conclusion helps pension administrator to create intelligent chatbot 

The pension provider APG manages pensions for no less than 4.5 million Dutch people, who have taken out pensions with one of its eight affiliated pension funds. APG has very little contact with most clients during the pension accrual phase. When their retirement date approaches, clients suddenly have a great many of questions, and it often gets quite complex. How can the administrator provide information more efficiently? And what role can ChatGPT play in this? APG approached Future Facts Conclusion with those questions. 

AFAS ERP

More and more healthcare organisations are choosing AFAS to streamline their support processes and empower staff. At Conclusion, we combine deep sector knowledge with specialised AFAS expertise. 

Our AFAS specialists handle the implementation and optimisation of new functionalities, ensuring your business support processes remain up to date. We can also manage AFAS – in full or in part – from our professional service centre. 

Thanks to close collaboration between healthcare experts and AFAS specialists, we deliver solutions that work for the sector – for example, in strategic workforce planning. 

"Healthcare expertise combined with AFAS know-how "

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APG takes the next step in client contact with generative AI

Future Facts Conclusion helps pension administrator to create intelligent chatbot 

The pension provider APG manages pensions for no less than 4.5 million Dutch people, who have taken out pensions with one of its eight affiliated pension funds. APG has very little contact with most clients during the pension accrual phase. When their retirement date approaches, clients suddenly have a great many of questions, and it often gets quite complex. How can the administrator provide information more efficiently? And what role can ChatGPT play in this? APG approached Future Facts Conclusion with those questions. 

Applications for medical laboratories

Laboratories play a vital role in the healthcare chain. Mergers, scaling and the arrival of new market players have created a dynamic landscape where efficiency, digitalisation and collaboration are key. 

A Laboratory Information System (LIS) is the backbone of any lab organisation. It must be kept up to date to ensure processes remain reliable and secure. 

Conclusion supports laboratories in navigating these challenges. With expertise in both lab processes and IT, we assist with architecture, selection, implementation and optimisation of applications and IT solutions. Our consultants help improve and streamline processes, and strengthen digital collaboration. 

The result: a flexible, well-connected laboratory organisation that keeps pace with innovation and adds value to both patient care and scientific research. 

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Ann OuvryClient director healthcare
  • ann.ouvry@conclusion.nl
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